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Every day, our services ensure that everything runs smoothly in our customers' production facilities around the world. We think in terms of solutions and optimise along the entire process - from planning to maintenance, modernisation and digitalisation. As a service specialist in the manufacturing industry, we know that people make the difference. Respect, team spirit and variety define working at Leadec. We are proud of our work - over 22,500 different personalities at more than 350 locations on four continents for over 60 years.
 

 
Job ID:  4293
City:  Garching, Stuttgart
Job Function:  IT; IT Infrastructure; IT Systems & Processes; Sof
Level of Experience:  Experienced
Recruiting Team Contact:  Tatjana Bieker +4915224839125

IT Service Manager Cloud Delivery (m/f/d)

Join our global IT Operations team, which manages and continously develops our state-of-the-art IT infrastructure from the network to cloud. 

 

Your tasks

  • Taking responsibility: Responsibility for IT Service Management in the first / second level area for cloud service delivery
  • Driving progress: Ensure the quality of ITSM processes; contribute to the implementation of new topics and processes
  • Managing tasks: Independent monitoring of contract related and SLA responsibilities
  • Recording conscientiously: Completing and maintaining documentation for cloud topics
  • Living collaboration: Proactively working together with members of the global IT infrastructure as well as our service providers to ensure contract fulfillment and optimal service delivery

 

 

Your profile 

  • Education: Completed studies in computer science, business informatics or comparable training (e.g. IT specialist (m/f/d) with several years of practical experience)
  • Experience: Professional experience in service delivery; experience with IT governance and IT security management; experience in working with service providers
  • Know-How: Strong understanding of ITSM and ITIL (ITIL certification is an advantage); knowledge of cloud environment (AWS and/or Azure); familiarity with business workflow processes
  • Languages: Conversationally fluent English (C1-C2) as well as German (B1-B2) language skills required 
  • Personality: Goal- and solution-oriented way of working as part of a team, analytical approach to challenges, willingness to constantly deal with new technologies

 

 

Your benefits

  • Security: the security of a large, globally active company with high standards for occupational safety
  • Prospects: structured induction into the new area of responsibility, training and further education opportunities, e.g. via our Leadec Campus
  • Remuneration: attractive remuneration commensurate with qualifications
  • Vacation: 30 days vacation entitlement
  • Flexibility: proportionate mobile working and flexible working hours
  • Benefits: "Me@Leadec" makes our benefits accessible to you, e.g. company pension scheme, numerous benefits for employees, including local health and sports offers and the option to lease a company bicycle (also for private use)
  • Transparency: easy access to company information and news via our employee app "we.do"

 

#USO

 

 

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